All returns should be called into Customer Services on 0870 444 2882 please note that notification of goods to be returned must be made within 7 days from delivery date otherwise such returns cannot be accepted.

All shortages & Damages should be reported to Customer Services 0870 444 2882 within 3 days from delivery date.

To cancel an order, you must contact our customer service representatives either by email or telephone and they will give you further information. 

For all other enquiries contact the sales team on 0844 257 1151.

As a registered customer, you become entitled to special discount schemes and promotional pricing offers. These schemes would become available to you not only on orders you place at our web store but also to orders through other channels. 

Before you place an order with us, you must register. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.  

If you forget your password, click on the Forgotten Password link in the Account login page. Your password will be mailed to the e-mail address that you have given as part of your account information. 

You will be called by a customer service representative if an item you have ordered is out of stock.  Orders below £30 will be charged a £3.90 small order charge.  All orders placed before 4.30pm should be delivered next day, orders placed after this time may take an extra day to deliver.  We deliver Monday - Friday, no weekend deliveries are available. Orders placed over the weekend will be processed on Monday for delivery Tuesday.

We offer permanently discounted prices - Almost every item on our site is priced well below retail, while our most popular products are discounted upto 90%. 
All prices shown exclude Value Added Tax (VAT). This will be added to the total of your order when you check out. 
Check out our huge range of Special Offers, which include loads of promotional prices and heaps of FREE giveaways. 
We offer bespoke pricing for larger quantities. Please e-mail us at sales@stationerystore.co.uk for further information or call us on 0844 257 1151

You may pay for your purchase either through credit cards or on account (if you have set up a credit account with us). 

Our returns policy is specified in the Terms & Conditions.